PAVILION REAL ESTATE, LLC ("PAVILION," "we," "our," or "us") is committed to protecting the privacy of our clients, customers, tenants, property owners, investors, vendors, contractors, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website or communicating with PAVILION, you agree to the practices described in this Privacy Policy.

Depending on the services you request, we may collect information including:

• Name
• Company name
• Mailing address
• Property address
• Email address
• Mobile and telephone numbers
• Transaction information
• Property information
• Maintenance requests
• Service requests
• Appointment information
• Vendor information
• Communications between you and PAVILION

We also collect information voluntarily submitted through:

• Contact forms
• Property inquiry forms
• Showing requests
• Rental applications
• Property management inquiries
• Vendor registration forms
• Maintenance requests
• Email communications
• Telephone calls
• SMS/Text messages

We use the information we collect to:

• Respond to inquiries
• Schedule appointments and property showings
• Coordinate inspections
• Manage maintenance requests
• Communicate regarding real estate transactions
• Coordinate property management services
• Communicate with buyers, sellers, tenants, property owners, vendors, contractors, inspectors, lenders, and investors
• Provide customer support
• Improve our services
• Comply with legal and regulatory requirements

If you provide your mobile phone number and consent to receive text messages, PAVILION may send SMS or MMS messages related to:

• Property showings
• Appointment reminders
• Inspection scheduling
• Maintenance coordination
• Property management
• Transaction updates
• Closing coordination
• Customer service
• Requested real estate services

Message frequency varies depending on your interactions with our company.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

You may request assistance by replying HELP or by contacting us using the information below.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may communicate with you by email regarding:

• Requested information
• Transactions
• Property management
• Maintenance
• Account matters
• Other services you request

You may unsubscribe from marketing emails using the unsubscribe link contained in those emails.

Our website may use cookies and similar technologies to improve website performance, analyze visitor traffic, remember user preferences, and improve the overall user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

PAVILION does not sell your personal information.

We may share information only when necessary to:

• Complete requested real estate services
• Coordinate inspections
• Coordinate repairs
• Coordinate property management
• Work with title companies
• Work with lenders
• Work with contractors
• Work with vendors
• Comply with legal obligations

SMS consent is never shared with third parties or affiliates for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Our website may contain links to third-party websites or services. PAVILION is not responsible for the privacy practices or content of those third-party websites.

Our services are intended for adults engaged in real estate transactions or property management. We do not knowingly collect personal information from children under the age of 13.

PAVILION may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

PAVILION REAL ESTATE, LLC

Website: https://pavilion.realestate

Email: ops@gopavilion.com

Phone: (202) 740-6708